We Love Warm Reviews.
At Hearth & Home, we love to hear back from our customers! Feel free to either read a review, or please kindly share your Hearth & Home experience by simply filling out the form below.
If you’re interested in starting your Hearth & Home project, please visit our portfolio page, come see our showroom during store hours, or give us a call to talk with our experienced team. Thank you for your business!
Maintenance in Arlington Heights
Work was done efficiently, politely, and answered questions well.
Joe L.
Maintenance in Bloomingdale
Did a great job very clean nicely done thank you
Essi P.
Maintenance in Norridge
Jeff came out for annual checkup on my fireplace and as usual he did a great job. This is the 3rd year in a row I received exceptional service. He also had a helper named Bryan who was very courteous and professional. He has a great trainer in Jeff Thanks-Nice job !
Frank B.
Maintenance in Prospect Heights
As always, prompt, timely service, excellent care, Jeff did a great job making my fireplace look like new again. He answered my questions and within an hour was on his way!
Berry W.
Maintenance in Mt Prospect
Jeff was great. Arrived on time efficient and very knowledgeable with a great personality. Thank you
Hiram K.
Maintenance in Hawthorn Woods
Jeff did a great job on annual maintenance and cleaning.
Geraldine G.
Outdoor Project in Elk Grove Village
Mike and Bryan were great! They moved everything and placed it exactly where we wanted it. Hooked up the Fire Table and it works great! Thanks again!
Mike A.
Maintenance in Glenview
Nate came to service our fireplace. Very helpful in explaining how to reset the pilot and adjust the flame. Excellent service as always.
Jennifer C.
Maintenance in Chicago
Jeff was professional, friendly and very good. I recommend him!
Lily K.
Maintenance in Park Ridge
Jeff has been coming to service my Hearth and Home fireplace for years. He is friendly and professional and always does a great job. I highly recommend Hearth and Home for their products and customer service. And, I highly recommend Jeff!
Teresa G.
Maintenance in Mt Prospect
Had our annual fireplace service. Jeff the technician did a great job. Very professional, cleaned up everything when he was done. Fireplace working great.
Chris A.
Maintenance in Chicago
Nate came today to do annual maintenance on my fireplace. He called and asked if he could come a little earlier than the scheduled time. I agreed. Nate was professional and pleasant. He did a thorough checkup and cleaning. I am confident and pleased with the service performed today.
Linda W.
Maintenance in Chicago
Service from Jeff was excellent. As always. Courteous, helpful and knowledgeable. What more needs to be said.
Geoff L.
Maintenance in Arlington Heights
Jeff called ahead, as promised, and arrived on time. He proceeded to do the preventive service of my fireplace also as promised.
Jean M.
Maintenance in Schaumburg
Jeff was great. Very professional and personable.
David H.
Maintenance in Morton Grove
We wouldn't go anywhere but Hearth & Home for our fireplace installation and service. Their staff is always friendly and professional. Jeff was great.
Ron S.
Maintenance in Elk Grove
Store staff was knowledgeable and helpful. Jeff who did the cleaning was pleasant, thorough and respectfully protected room and work area.
Tom R.
Maintenance in Northbrook
Nate was great at servicing our two fireplaces that were very overdue for a cleaning. We will be using them annually for maintenance.
Kristina R.
Maintenance in Mount Prospect
The technician, Jeff was on time, did a nice job cleaning our fireplace insert ( took it all apart, vacuumed it and put it all together) and answered our questions about the remote and Smart setting.
Nick M.
Maintenance in Buffalo Grove
We love our gas fireplace from Hearth & Home. Nate did our annual inspection and he was great, very communicative, friendly, professional and informative. We highly recommend this business.
Ilana A.
Maintenance in Des Plaines
Nate from Hearth & Home just serviced our gas fireplace. He was professional, knowledgeable, and had great attention to detail. Our fireplace will be safe to use for the upcoming season and look great too!
Marge M.
Installation in Palatine
Jill N.
Maintenance in Mount Prospect
Jeff arrived promptly and was very friendly. He got to work right away and was able to fix our gas fireplace and clean it all up as well. I was very happy with the service I received. We've always used Hearth and Home for our fireplace and have been very satisfied.
Sue N.
Maintenance in Park Ridge
Jeff was on time, very professional.
Becky M.
Maintenance in Arlington Heights
Great place with great service.
Mary Ann L.
Outdoor Project in Chicago
I purchased a green mountain smoker a few years ago. Awesome smoker. Pellets they sell are fantastic. And the spices and rubs are the highest quality.
Roland P.
Maintenance in Arlington Heights
We have been a customer of hearth and home for more than 20 years (2003). We have a fireplace insert with decorative backplates and a decorative faceplate. This family owned business is the real deal. They value their customers and provide for each one as if they are family. We have had maintenance every year and are able to take pleasure in the product knowing they are invested in our satisfaction . We highly recommend this business . Also want to give a shout out to Jeff the service technician who has cared for us over most of these annual visits. He is great. Also you will recognize him from the picture in the mailer along with Darby( who does not make service calls!)
John T.
Outdoor Project in Arlington Heights
Great service and explanation of use. Arrived promptly!
Art C.
Maintenance in Prospect Heights
Jeff did an excellent job performing our annual fireplace service. He was on time, neat and answered a few questions we had on our unit. We always request him for this service.
Mike M.
Maintenance in Arlington Heights
Service is very thorough and everything handled professionally. Jeff did a great job as always.
Rick G.

