Maintenance in Itasca

Five stars for Mary and Jeff! Mary is incredibly accommodating and courteous, providing the absolute best customer service. Jeff is not only highly personable but also exceptionally skilled at what he does. We are very happy with our experience and highly recommend them!

Cindy D.

Maintenance in Rolling Meadows

Jeff from Hearth and Home is the best!

Melody H.

Maintenance in Palatine

Jeff has been coming to service our fireplace for several years and always does an amazing job. Good work, Jeff! See you next year!

Carol S.

Installation in Park Ridge

The installation of our fireplace insert was professional and smooth. In addition, they took the time to explain its safe use. Nice job, Mario and Casey.

Tom D.

Maintenance in Mount Prospect

Nate did a fantastic job. Professional friendly courteous knowledgeable.

Ken R.

Maintenance in Long Grove

Personable well versed in equipment and usage- back again for over 5 years.Jeff was even playful with our nosy dog and was on and out efficiently.

Edwars B.

Maintenance in Lincolnshire

Very prompt and thorough gas grill cleaning and repair. Grill is looking and working like new.

Louis J.

Maintenance in Arlington Heights

Nate has inspected / serviced my fireplace for several years. He is professional in all he does and answers any questions I may have and ensures I understand. I am pleased with his service as well as the store teams. Highly recommend.

Linda F.

Maintenance in Hoffman Estates

Our fireplace is 14 years old and we have had Hearth & Home service every year. They are always prompt with the service call. The technician is friendly.

Jerry H.

Maintenance in Rolling Meadows

Both our fireplace and gas grill are from Hearth & Home. We truly appreciate their expert help in deciding what best suited our needs. The annual maintenance service that Jeff provides for our fireplace is excellent—he is always thorough and friendly.

Amy C.

Maintenance in Northbrook

Had our gas grill cleaned and serviced. Great service. Nice people. Easy to work with.

Gary G.

Maintenance in Palatine

Kathy A.

Maintenance in Glenview

Very knowledgeable, friendly and polite.

Wilson K.

Maintenance in Mt Prospect

Prompt, clean and friendly service.

Carole M.

Maintenance in Mt. Prospect

Jeff, was excellent in his work. He is a very friendly person. Great job.

Jim C.

Maintenance in Mt. Prospect

Great service on fire places. They remodel fire places. They have outdoor furniture & grills and they will deliver. Highly recommended.

Joe L.

Maintenance in Palatine

Linda P.

Maintenance in Buffalo Grove

Jeff diagnosed the problem with our fireplace and was able to repair. easy to work with and explained everything well.

Jerry H.

Maintenance in Mt. Prospect

Jeff always does a great job during our fireplace annual inspection/cleanup. He’s friendly, cheerful, and a true professional. He’s on time and completes the job in a timely manner.

Shelia H.

Maintenance in Palatine

Jeff was very thorough, knowledgeable, efficient, and friendly.

John H.

Maintenance in Palatine

Jeff is friendly, always prompt and very thorough in performing his work.

Frank L.

Maintenance in Schaumburg

Jeff arrived on time, did a great job and was knowledgeable and friendly. Couldn’t ask for a better experience.

Mark E.

Maintenance in Schaumburg

Great friendly service of our fireplace. All questions were answered patiently and completely and fireplace looks as good as new.

Corbin C.

Maintenance in Elmhurst

They came and serviced both our fireplace and Weber grill and did a fantastic job. Jeff was very professional and the grill works 10x better after thorough cleaning. Big thanks to the Hearth and Home team!

Mike H.

Maintenance in Mount Prospect

Over the last 20+ years, Hearth and Home has installed two BBQ grills for us and Jeff, their technician, has done our annual grill servicing. I'm very happy with them.

Dermot E.

Maintenance in Elmhurts

Mario was the technician who came today to check out my fireplace. He was polite, thoughtful and very careful. He explained everything to me really well. He showed me a few things that can be helpful to me in the future. I appreciate him sharing his knowledge with me!

Stephanie C.

Installation in Chicago

We could not be more pleased with our new fixed-glass, direct vent 564TRV 25K Deluxe GSR2 Fireplace by Travis Industries. Our new gas fireplace will provide heat and even work during power outages! Easy to understand remote control. It is a beautiful and welcome addition to our open kitchen area. While it is providing beautiful atmosphere most important of all it is providing much needed WARMTH. (We replaced a horrible 1990s gas fireplace that only took heat from our room and sent it right up the chimney.) Also, our current chase was in abysmal condition. It was totally rebuilt and re-insulated along with removal of the existing chimney by a highly competent contractor, Robert Sikora, recommended by Hearth & Home. Robert had previously been employed by Hearth & Home and has since started his own independent business. Robert performed our work with precision and kept us updated as to what he found, how he was going to fix/replace it and he took and shared a lot of photographs to illustrate things we could not see. Robert also installed our new fireplace and explained its features using the remote control operation. Overall we are very very happy customers and we highly recommend Hearth & Home and Robert Sikora for your fireplace needs.

Angie N.

Installation in Palatine

Hearth & Home did a great job in selling us our fireplace insert. Oscar and Mario did a phenomenal job installing it and then explaining how to properly use it. They were very professional, took care of the floor and walls and kept all of their equipment close at hand. They did a great job cleaning up to. Would highly recommend their services.

Denise K.

Maintenance in Northbrook

Have gone to Hearth and Home for years. Quality products and excellent customer service. Jeff always does a great job servicing our fireplace. He is knowledgeable, professional, and personable.

Laurie D.

Maintenance in Vernon Hills

I am a loyal customer of Hearth & Home and I have purchased my Solaire Grill from them back in 2008. Through regular service and maintenance the technician has kept my equipment in fine working order keeping my grill in reliable working order for nearly 18 years. I appreciate their professionalism in maintaining an important part of my seasonal outdoor activities.

Bruce L.