We Love Warm Reviews.
At Hearth & Home, we love to hear back from our customers! Feel free to either read a review, or please kindly share your Hearth & Home experience by simply filling out the form below.
If you’re interested in starting your Hearth & Home project, please visit our portfolio page, come see our showroom during store hours, or give us a call to talk with our experienced team. Thank you for your business!
Maintenance in Mount Prospect
Jeff arrived promptly and was very friendly. He got to work right away and was able to fix our gas fireplace and clean it all up as well. I was very happy with the service I received. We've always used Hearth and Home for our fireplace and have been very satisfied.
Sue N.
Maintenance in Park Ridge
Jeff was on time, very professional.
Becky M.
Maintenance in Arlington Heights
Great place with great service.
Mary Ann L.
Outdoor Project in Chicago
I purchased a green mountain smoker a few years ago. Awesome smoker. Pellets they sell are fantastic. And the spices and rubs are the highest quality.
Roland P.
Maintenance in Arlington Heights
We have been a customer of hearth and home for more than 20 years (2003). We have a fireplace insert with decorative backplates and a decorative faceplate. This family owned business is the real deal. They value their customers and provide for each one as if they are family. We have had maintenance every year and are able to take pleasure in the product knowing they are invested in our satisfaction . We highly recommend this business . Also want to give a shout out to Jeff the service technician who has cared for us over most of these annual visits. He is great. Also you will recognize him from the picture in the mailer along with Darby( who does not make service calls!)
John T.
Outdoor Project in Arlington Heights
Great service and explanation of use. Arrived promptly!
Art C.
Maintenance in Prospect Heights
Jeff did an excellent job performing our annual fireplace service. He was on time, neat and answered a few questions we had on our unit. We always request him for this service.
Mike M.
Maintenance in Arlington Heights
Service is very thorough and everything handled professionally. Jeff did a great job as always.
Rick G.
Maintenance in Rolling Meadows
Jeff is the best! We always ask for Jeff to service our gas fireplace. So if you want excellent service every time, we recommend that you ask for Jeff too!
Johnson K.
Maintenance in Glenview
Jeff did a great job maintaining our fireplaces. He is friendly and professional.
Mary F.
Maintenance in Palatine
We have used Hearth and Home for MANY! years and we are lucky to have Jeff come to do the inspection. He is the best!! Very professional and yet very personal. We highly recommend.
Tom and Jean K.
Maintenance in Mt Prospect
Jeff was prompt and polite. Worked efficiently to clean the fireplace insert and left a clean worksite. Will enjoy my fireplace for many more years.
Eric J.
Maintenance in Mt Prospect
Great job in servicing my gas fireplace. I would recommend them. The fireplace I bought from them is going strong after 20 years. Jeff did a good job with the tune-up.
Beverely T.
Installation in Park Ridge
Nate and Oskar were excellent installers. They were detail-oriented and communicative about the process. Everyone at Hearth and Home made the sales to install process easy. We love our new fireplace!
Leslie F.
Maintenance in Itasca
Five stars for Mary and Jeff! Mary is incredibly accommodating and courteous, providing the absolute best customer service. Jeff is not only highly personable but also exceptionally skilled at what he does. We are very happy with our experience and highly recommend them!
Cindy D.
Maintenance in Rolling Meadows
Jeff from Hearth and Home is the best!
Melody H.
Maintenance in Palatine
Jeff has been coming to service our fireplace for several years and always does an amazing job. Good work, Jeff! See you next year!
Carol S.
Installation in Park Ridge
The installation of our fireplace insert was professional and smooth. In addition, they took the time to explain its safe use. Nice job, Mario and Casey.
Tom D.
Maintenance in Mount Prospect
Nate did a fantastic job. Professional friendly courteous knowledgeable.
Ken R.
Maintenance in Long Grove
Personable well versed in equipment and usage- back again for over 5 years.Jeff was even playful with our nosy dog and was on and out efficiently.
Edwars B.
Maintenance in Lincolnshire
Very prompt and thorough gas grill cleaning and repair. Grill is looking and working like new.
Louis J.
Maintenance in Arlington Heights
Nate has inspected / serviced my fireplace for several years. He is professional in all he does and answers any questions I may have and ensures I understand. I am pleased with his service as well as the store teams. Highly recommend.
Linda F.
Maintenance in Hoffman Estates
Our fireplace is 14 years old and we have had Hearth & Home service every year. They are always prompt with the service call. The technician is friendly.
Jerry H.
Maintenance in Rolling Meadows
Both our fireplace and gas grill are from Hearth & Home. We truly appreciate their expert help in deciding what best suited our needs. The annual maintenance service that Jeff provides for our fireplace is excellent—he is always thorough and friendly.
Amy C.
Maintenance in Northbrook
Had our gas grill cleaned and serviced. Great service. Nice people. Easy to work with.
Gary G.
Maintenance in Palatine
Kathy A.
Maintenance in Glenview
Very knowledgeable, friendly and polite.
Wilson K.
Maintenance in Mt Prospect
Prompt, clean and friendly service.
Carole M.
Maintenance in Mt. Prospect
Jeff, was excellent in his work. He is a very friendly person. Great job.
Jim C.
Maintenance in Mt. Prospect
Great service on fire places. They remodel fire places. They have outdoor furniture & grills and they will deliver. Highly recommended.
Joe L.

