Maintenance in Elmhurst

They came and serviced both our fireplace and Weber grill and did a fantastic job. Jeff was very professional and the grill works 10x better after thorough cleaning. Big thanks to the Hearth and Home team!

Mike H.

Maintenance in Mount Prospect

Over the last 20+ years, Hearth and Home has installed two BBQ grills for us and Jeff, their technician, has done our annual grill servicing. I'm very happy with them.

Dermot E.

Maintenance in Elmhurts

Mario was the technician who came today to check out my fireplace. He was polite, thoughtful and very careful. He explained everything to me really well. He showed me a few things that can be helpful to me in the future. I appreciate him sharing his knowledge with me!

Stephanie C.

Installation in Chicago

We could not be more pleased with our new fixed-glass, direct vent 564TRV 25K Deluxe GSR2 Fireplace by Travis Industries. Our new gas fireplace will provide heat and even work during power outages! Easy to understand remote control. It is a beautiful and welcome addition to our open kitchen area. While it is providing beautiful atmosphere most important of all it is providing much needed WARMTH. (We replaced a horrible 1990s gas fireplace that only took heat from our room and sent it right up the chimney.) Also, our current chase was in abysmal condition. It was totally rebuilt and re-insulated along with removal of the existing chimney by a highly competent contractor, Robert Sikora, recommended by Hearth & Home. Robert had previously been employed by Hearth & Home and has since started his own independent business. Robert performed our work with precision and kept us updated as to what he found, how he was going to fix/replace it and he took and shared a lot of photographs to illustrate things we could not see. Robert also installed our new fireplace and explained its features using the remote control operation. Overall we are very very happy customers and we highly recommend Hearth & Home and Robert Sikora for your fireplace needs.

Angie N.

Installation in Palatine

Hearth & Home did a great job in selling us our fireplace insert. Oscar and Mario did a phenomenal job installing it and then explaining how to properly use it. They were very professional, took care of the floor and walls and kept all of their equipment close at hand. They did a great job cleaning up to. Would highly recommend their services.

Denise K.

Maintenance in Northbrook

Have gone to Hearth and Home for years. Quality products and excellent customer service. Jeff always does a great job servicing our fireplace. He is knowledgeable, professional, and personable.

Laurie D.

Maintenance in Vernon Hills

I am a loyal customer of Hearth & Home and I have purchased my Solaire Grill from them back in 2008. Through regular service and maintenance the technician has kept my equipment in fine working order keeping my grill in reliable working order for nearly 18 years. I appreciate their professionalism in maintaining an important part of my seasonal outdoor activities.

Bruce L.

Fireplace Makeover in Arlington Heights

The quality of the custom made doors is incredible! They make the process so easy.

Robert G.

Maintenance in Glenview

Fast and efficient service! Easy to schedule. Have had our gas fireplace for years and with their maintenance expect it to last years more!

Julie B.

Maintenance in Des Plaines

Would only use hearth and home. They are always great at taking care of my fireplace needs.

Mary O.

Installation in Arlington Heights

I’m very satisfied with our new gas insert. Bernie was such a great help at the showroom. He took the time to explain the different types of gas fireplaces and what would work in our home. Mario & Casey did a great job installing and took the time to explain everything. I would really recommend Hearth & Home!

Jane W.

Installation in Park Ridge

Mario and Casey did a beautiful job installing pergola. I would highly recommend them.

Peggy M.

Installation in Libertyville

Great experience all around - from showroom to installation. Great people, everything was explained and made easy. Highly recommended!

Jerry F.

Maintenance in Elmwood Park

Jeff was punctual, courteous and he promptly got to work. He left my grill looking brand new. He gave me advice about the grill cover and how to keep my grill uncovered during hot summer days.

Edwin R.

Installation in Rolling Meadows

Recently purchased a Lopi stove from here. This is one of the occasions where everything went well from the start to the delivery and installation. Pat the salesman provided a complete description and some of the possibilities in question. He was knowledgeable and not pressuring. Then came the installation? well like always worried about the unknown? Well, it couldn't have been better. The installer called before coming and when he arrived, he explained what he was doing all the way throughout the install. He was professional and knowledgeable got the installation done without wasting my time and thoughtfully cleaned up after word. He even took the time to go over the use and care of the unit. I could not be happier with doing business with Hearth & Home!

Rod V.

Installation in Lombard

We had a wood burning insert installed by Hearth & Home and couldn't be happier with it! Our salesperson, Ed, was very helpful in finding a unit that would fit our fireplace made challenging because of an existing Heatilator insert. The install crew was friendly, professional and very proficient. I would strongly recommend Hearth & Home and their team..

Nick C.

Installation in Park Ridge

Top notch experience and follow up! I wish everyone I dealt with both professionally and personally had as much integrity and care that Hearth & Home's Executives and Installation Team exemplify. Myself and my family will be long time consumers of Hearth & Home for years to come from this experience.

Ryan M.

Installation in Wilmette

Your installers were great….they work so well together and were very considerate of my home. I’m delighted with the end result! It looks and works so well! A much needed improvement.

Marian B.

Installation in Glenview

Just had my installation today. More beautiful than I even expected. Just beautiful. Thank you!

Irene S.

Installation in Palatine, IL

I’ve been meaning to write this review for a long time. These guys are the best! I purchased a fireplace insert from H&H and initially had issues with its operation, (it was a new design) Ed felt they were important enough to put me in touch with the manufacturer. Who listened and actually modified the design for their inserts going forward. They retrofitted my unit and it made such a huge difference. None of that would have happened if Ed hadn’t taken the time to make sure that the customer was happy. I can’t endorse them enough.

Tommy M.

Installation in Northbrook

We recently worked with Hearth & Home to replace our wood-burning fireplace with a gas log insert, and we couldn't be happier with the results. The level of service provided by everyone at Hearth & Home was truly impressive. From the start, Bernie, who is very knowledgeable, helped us find the best solution for our budget. His expertise surpassed anyone else we encountered at other shops. The installers were also very impressive—professional, thorough, and meticulous in their work. Everything was done perfectly, and they left no mess behind. They even took an extra hour to review everything they had done and explained how to operate the new fireplace. We are so happy with our decision to choose Hearth & Home and will highly recommend them to anyone looking to do their fireplace. Thank you so much, Hearth & Home!

Esther and Seth J.

Outdoor Project in Park Ridge

We purchased our third Broilmaster grill recently and Casey installed it yesterday. The entire process was seamless and the installer was professional, and very kind. Easy as can be.

Carol N.

Outdoor Project in Chicago

Mary - I would just like to say it was a pleasure buying our grill from Hearth and Home . You were wonderful to deal with concerning your knowledge of the product. Oscar your installer was absolutely amazing. He took out our old grill and installed the new one like a true professional. He put all our bricks back perfectly around the grill and left the backyard spotless. He is a credit to your business and because of you and Oscar I will always recommend my family and friends to Hearth and Home Thank you again.

Howard and Traci L.

Installation in Wheeling, IL

Thanks for doing such a great job on our fireplace. Your communication, attention to detail and quality of your craft is amazing. It's been a pleasure to work with you and the H&H office and sales staff are all very professional and courteous. We are looking forward to referring H&H and you two as an installation team to our family, friends and neighbors! Thank you

Jim and Beth K.

Installation in Palatine, IL

Mario and Casey were at our house yesterday to install the Lopi Greenfield stove that we purchased from you. We cannot say enough good things about the job that they did! Their attention to detail was as though they were installing the stove in their own homes. Everything that they did was carefully thought through and executed with care. They were also very easy to talk to and explained what they were doing every step of the way. Just super nice guys and a superb installation.

Debbie H.

Installation in Mt. Prospect

Great selection. Helpful and knowledgeable staff

Izabella K.

Installation in Glenview

The initial assessment of our need for a gas fireplace insert was explained well and installation was well done by experienced, knowledgeable field people. Their ongoing support has been outstanding.

John B.

Maintenance in Niles

Mike came this morning to evaluate our existing fireplace oak log set. He cleaned the logs , emptied and reset the log bed. What a wonderful difference! Logs had fallen behind the stack and the fire was centered on the side only. Mike rearranged the oak logs to look like a natural log bed. Embers were added for a stunning look. We are overjoyed! Our crab orchard stone fireplace and log set are perfect.

Beverly F.

Maintenance in Mount Prospect

Please extend our thanks to Jeff who has awesome service skills and got our fireplace ready for these frigid temps. He’s an asset to your company and an amazing person to work with.

Pam H.

Installation in Naperville, IL

"Hearth & Home helped us refresh our 1980s fireplace. They were extremely communicative and helpful throughout the whole process. The crew texted the day before with a time window and called us when they were on the way. The work area was kept tidy and we were thrilled with the outcome. A mismeasurement was made with our mantel, but Hearth & Home went above and beyond to ensure that everything was completed to plan. Thank you, Hearth & Home!"

Matthew S.