Maintenance in Morton Grove

We wouldn't go anywhere but Hearth & Home for our fireplace installation and service. Their staff is always friendly and professional. Jeff was great.

Ron S.

Maintenance in Elk Grove

Store staff was knowledgeable and helpful. Jeff who did the cleaning was pleasant, thorough and respectfully protected room and work area.

Tom R.

Maintenance in Northbrook

Nate was great at servicing our two fireplaces that were very overdue for a cleaning. We will be using them annually for maintenance.

Kristina R.

Maintenance in Mount Prospect

The technician, Jeff was on time, did a nice job cleaning our fireplace insert ( took it all apart, vacuumed it and put it all together) and answered our questions about the remote and Smart setting.

Nick M.

Maintenance in Buffalo Grove

We love our gas fireplace from Hearth & Home. Nate did our annual inspection and he was great, very communicative, friendly, professional and informative. We highly recommend this business.

Ilana A.

Maintenance in Des Plaines

Nate from Hearth & Home just serviced our gas fireplace. He was professional, knowledgeable, and had great attention to detail. Our fireplace will be safe to use for the upcoming season and look great too!

Marge M.

Installation in Palatine

Jill N.

Maintenance in Mount Prospect

Jeff arrived promptly and was very friendly. He got to work right away and was able to fix our gas fireplace and clean it all up as well. I was very happy with the service I received. We've always used Hearth and Home for our fireplace and have been very satisfied.

Sue N.

Maintenance in Park Ridge

Jeff was on time, very professional.

Becky M.

Maintenance in Arlington Heights

Great place with great service.

Mary Ann L.

Outdoor Project in Chicago

I purchased a green mountain smoker a few years ago. Awesome smoker. Pellets they sell are fantastic. And the spices and rubs are the highest quality.

Roland P.

Maintenance in Arlington Heights

We have been a customer of hearth and home for more than 20 years (2003). We have a fireplace insert with decorative backplates and a decorative faceplate. This family owned business is the real deal. They value their customers and provide for each one as if they are family. We have had maintenance every year and are able to take pleasure in the product knowing they are invested in our satisfaction . We highly recommend this business . Also want to give a shout out to Jeff the service technician who has cared for us over most of these annual visits. He is great. Also you will recognize him from the picture in the mailer along with Darby( who does not make service calls!)

John T.

Outdoor Project in Arlington Heights

Great service and explanation of use. Arrived promptly!

Art C.

Maintenance in Prospect Heights

Jeff did an excellent job performing our annual fireplace service. He was on time, neat and answered a few questions we had on our unit. We always request him for this service.

Mike M.

Maintenance in Arlington Heights

Service is very thorough and everything handled professionally. Jeff did a great job as always.

Rick G.

Maintenance in Rolling Meadows

Jeff is the best! We always ask for Jeff to service our gas fireplace. So if you want excellent service every time, we recommend that you ask for Jeff too!

Johnson K.

Maintenance in Glenview

Jeff did a great job maintaining our fireplaces. He is friendly and professional.

Mary F.

Maintenance in Palatine

We have used Hearth and Home for MANY! years and we are lucky to have Jeff come to do the inspection. He is the best!! Very professional and yet very personal. We highly recommend.

Tom and Jean K.

Maintenance in Mt Prospect

Jeff was prompt and polite. Worked efficiently to clean the fireplace insert and left a clean worksite. Will enjoy my fireplace for many more years.

Eric J.

Maintenance in Mt Prospect

Great job in servicing my gas fireplace. I would recommend them. The fireplace I bought from them is going strong after 20 years. Jeff did a good job with the tune-up.

Beverely T.

Installation in Park Ridge

Nate and Oskar were excellent installers. They were detail-oriented and communicative about the process. Everyone at Hearth and Home made the sales to install process easy. We love our new fireplace!

Leslie F.

Maintenance in Itasca

Five stars for Mary and Jeff! Mary is incredibly accommodating and courteous, providing the absolute best customer service. Jeff is not only highly personable but also exceptionally skilled at what he does. We are very happy with our experience and highly recommend them!

Cindy D.

Maintenance in Rolling Meadows

Jeff from Hearth and Home is the best!

Melody H.

Maintenance in Palatine

Jeff has been coming to service our fireplace for several years and always does an amazing job. Good work, Jeff! See you next year!

Carol S.

Installation in Park Ridge

The installation of our fireplace insert was professional and smooth. In addition, they took the time to explain its safe use. Nice job, Mario and Casey.

Tom D.

Maintenance in Mount Prospect

Nate did a fantastic job. Professional friendly courteous knowledgeable.

Ken R.

Maintenance in Long Grove

Personable well versed in equipment and usage- back again for over 5 years.Jeff was even playful with our nosy dog and was on and out efficiently.

Edwars B.

Maintenance in Lincolnshire

Very prompt and thorough gas grill cleaning and repair. Grill is looking and working like new.

Louis J.

Maintenance in Arlington Heights

Nate has inspected / serviced my fireplace for several years. He is professional in all he does and answers any questions I may have and ensures I understand. I am pleased with his service as well as the store teams. Highly recommend.

Linda F.

Maintenance in Hoffman Estates

Our fireplace is 14 years old and we have had Hearth & Home service every year. They are always prompt with the service call. The technician is friendly.

Jerry H.